FAQs

1. What types of products does AD Scents offer?

AD Scents offers a wide range of fragrance products, including:

  • Personal fragrances (perfumes, body mists, roll-ons)
  • Gift sets for special occasions
2. Are AD Scents products eco-friendly?

Yes! We are committed to sustainability. Our products are made with eco-friendly materials, and we use clean-burning, non-toxic ingredients in our candles and diffusers.

3. Do you ship nationwide in Pakistan?

Yes, we offerfree shipping nationwideacross Pakistan. No matter where you are, we’ll deliver your favorite scents right to your doorstep.

4. How long does delivery take?

Orders are typically processed within2-3 business daysand delivered within5-7 business days. You’ll receive a tracking number once your order is dispatched.

5. What is your return and refund policy?

We accept returns within7 daysfor damaged or defective products and within3 daysfor change of mind (unused and in original packaging). Refunds or replacements will be processed once the returned item is received and approved. For full details, please see ourReturn and Refund Policy.

6. Are AD Scents products safe to use around pets and children?

Our products are made with high-quality, non-toxic ingredients. However, we recommend keeping candles and diffusers out of reach of children and pets to ensure safety.

7. How can I track my order?

Once your order is dispatched, you’ll receive a tracking number via email or SMS. You can use this number to track your order’s status through the courier’s website or app.

8. Do you offer international shipping?

Currently, we only ship within Pakistan. We hope to expand our services in the future!